Committing to a more caring world

Enabling everyone to live better thanks to a world that we make more caring is one of the pillars of Vision 2032 “Eating well, living better while preserving the planet”.

Auchan Retail is a shared adventure. We at Auchan Retail are a collective of thousands of men and women: citizens driven by the desire to Live Better together. We are customers, partners, employees, shareholders... with values derived from our status as a family business, our dreams and our desires.

We want to move forward together to build a more caring world.

To take this adventure ever further, we will continue to invest and share value fairly, in a way that respects labour rights, promotes the transmission of knowledge, and preserves the right to work with dignity. We want to recognise our talents and enable them to grow ever more, now and into the future, both as part of our collective and in all of the regions where we operate.

We have the power to live better, together.

Together, we are millions, so together, we can bring about great change!

Sharing economic value

Auchan Retail wishes to involve its employees in the future of the company and its results. We have long instituted a profit-sharing policy that enables employees to share in the company’s success and its undertakings. Incentive, profit-sharing and employee shareholding schemes attest to our broader policy of sharing our knowledge, power and assets.

A full-fledged management system, asset sharing aligns with Auchan Retail’s historical values and beliefs. Offering employees the chance to become shareholders is the most concrete way to involve them in the company’s future and performance. A shareholding committee made up of shareholder representatives has been established in each Auchan Retail country. There is also a Shareholder Community, the purpose of which is to train employees, share the company’s results and outlook, and prepare share price announcements. Thanks to all of these structures, tens of thousands of employees in countries around the world are shareholders in Auchan Retail, with a vested interest in its development and success.

Promoting a work environment that combines diversity, performance and community.

We take care to ensure that our employees’ diversity is reflected in our workforce.

Auchan Retail strives to preserve an inclusive environment and combat all forms of discrimination. This is reflected in our engagement policies promoting diversity, the equal treatment of men and women, facilitating the inclusion of people with disabilities, and enhancing the employment potential of senior citizens. For we strongly believe that diversity is both a source of wealth and a driver of performance.

A mutually-supportive spirit

As a company committed to the planet and to people, Auchan Retail promotes good, accessible food that both builds social bonds and contributes to the fight against global warming. Solidarity initiatives have been set in motion, in particular through Fondation Auchan. This foundation works with local populations on the ground, and employees are encouraged to participate.

Doing ever more so that our people can work in dignity, and innovating for individual health and safety.

Auchan Retail is firmly set on maintaining the highest standards of integrity, transparency and compliance in all its operations and at all levels of the organisation. Our anti-corruption programme is based on the following principles:

Training and awareness raising: Auchan Retail invests in training and awareness raising for its employees, to inform them of the risks connected with corruption, the anti-corruption laws in effect, and the company’s internal policies on the subject.
Responsible partnerships: Auchan Retail maintains commercial ties only with those partners and suppliers that share its ethics and compliance values, and ensures that third parties abide by the same high standards. For this purpose, the company carries out assessments of all third-parties before entering business relationships with them, either on its own or via specialised service providers.
Rigorous internal controls: Auchan Retail deploys robust internal inspections to ensure the transparency and traceability of its business transactions.
Whistle-blowing mechanisms: In all countries, the company’s internal and external stakeholders have access to a whistle-blowing mechanism so that they can report any behaviour that is illegal or in violation of the Code of Ethics.

The progress of this programme is regularly shared within Auchan Retail bodies such as the Audit Committee and the Board of Directors.

Auchan Retail also takes steps to maintain a culture of trust and integrity within the company.

Auchan Retail has set up a whistle-blowing mechanism so that its employees, suppliers and all other involved parties can make anonymous reports about any conduct or behaviour that does not comply with the company’s Ethics Charter: “Speak Up”. Any instance of corruption, fraud, harassment, discrimination or any other practice that contravenes the laws or commitments made by Auchan Retail can be reported confidentially via this channel.

CLICK HERE TO ACCESS THE ETHICS WHISTLE-BLOWING PLATFORM

Engaging to enable a responsible supply chain

Auchan Retail’s duty of care is considered a driving force in its commitment to operating responsibly and sustainably across its entire value chain. The company is committed to working in partnership with its suppliers, employees and all stakeholders to create an exemplary supply chain that respects human rights, the environment, health and safety, and society at large, while making a positive contribution to local communities’ well-being.

Auchan Retail has formalised these duty of care commitments in its Vigilance Plan. This document is the result of a proactive approach to assessing risks and identifying opportunities for improvement. It sets out the concrete steps which the company is taking to guarantee a responsible supply chain.

Protecting data to ensure confidentiality and security

For Auchan Retail, protecting its customers’ data is a priority in every aspect of its business. The company protects the confidentiality, integrity and security of the personal information of its customers, employees and all its stakeholders.

The company is committed to being transparent about its personal data processing practices, and to working in close connection with the data protection authorities to remain compliant with the highest standards and regulations in each of the countries where it operates.