We are a global, family group, a people-centred, successful company, a historic distributor and a next-generation retailer: we are Auchan Retail.
Our Business
A next-generation retailer
Auchan has been a committed retailer for 55 years, a changing retailer in a changing world, whose current ambition is to meet today’s purchase- and health-conscious omni-channel consumers, with the goal and desire to bring change to their lives!
Auchan is a retailer that selects its products and producers, that knows its customers and knows that no two are alike. A retailer that combines the advantages of digital technology and physical stores, to create a customised experience. A retailer whose stores are lifestyle and shopping locations and offer customers a pleasurable experience.
At Auchan, we look after our employees just like our customers, placing them at the heart of our project. Around the world, Auchan Retail’s people share the same vision of retail where attention to people and their environment prevails.
KEY FIGURES
13
Countries
€30,5
billion of consolidated revenue excluding taxes
€1.5
billion of EBITDA
2,060
points of sale under the Auchan banner
163,098
employees
*Key numbers at 31/12/2021
OUR VISION
Our purpose ? We want to change the lives of 8 billion people between now and 2025
At Auchan Retail, we are certain that a world that consumes more efficiently has a better chance of being more efficient. As a result of our close involvement in daily life, we can see that the world is changing, as are consumers’ needs. We see how the planet is suffering, and the extent to which our customers, partners and employees expect practices to change. They are counting on Auchan Retail, on us, to support them. That is why we are working hard to change the lives of the planet’s 8 billion inhabitants between now and 2025, by setting the standards for next-generation retailing, which is engaged and which lays down key benchmarks. A business that improves everyone’s daily lives and allows everyone to life together more effectively.
Our business ? We are a next-generation retailer
We are responsible campaigners for good, healthy and local products. We set an example through the quality of our exclusive products, our selected offerings, our discount prices and the excellence of our customer experience. Our increasingly customised innovations and servicessimplifyeveryday shopping and change the lives of our growing numbers of customers around the world. People, well-being and a passion for service are at the centre of everything we do. That’s how Auchan changes everyone’s lives: for our customers at the heart of our project and for our employees at work in this human adventure.
This is key to a working relationship that is effective, considerate and full of meaning, for all. In a constantly changing world, confidence drives us to forge deep and lasting relationships, every day.
Excellence
Working to the highest standards and cultivating a similar thinking in others. Being passionate about our products, services and relationships. Excellence guides us: we do no simply strive to do better, we want to give each and everyone the best there is.
Openness
Openness is a state of mind that makes all the difference and makes change possible. Curiosity, enthusiasm, an ability to challenge oneself to invent retailing of the future, that will change the lives of the 8 billion inhabitants of this planet.
OUR HISTORY
For 55 years, we have been creating a history of everyday life, fuelled by our passion for service, products and customer satisfaction and we are inventing next-generation retailing the world over.
